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 Post subject: Microsoft to reinburse everyone?
 Post Posted: Thu Jul 05, 2007 10:49 pm 
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http://www.xbox.com/en-US/support/petermooreletter.htm

They are reportedly reimbursing EVERY customer who has had the 3 red light problem. A 3 year warranty has been made and if this problem occurs, they will repay it free of charge.

Interesting.

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 Post subject:
 Post Posted: Fri Jul 06, 2007 5:52 am 
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yeaa, can finaly get my xbox fixed, been back and forth to support trying to get them to collect it

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 Post Posted: Fri Jul 06, 2007 10:28 am 
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good call,
that'll stop those ps3 sales rising :P :lol:

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 Post subject:
 Post Posted: Fri Jul 06, 2007 10:52 am 
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The bit that does make sense is they say that, you have 3 years warranty and the program is in place now. Yet i purchased mine in December last year. That means i got 2years and 4 - 5 months left on warranty? Because it then says old or new consoles will be covered by this from the buy date.

Now maybe i've mis interpreted the letter, or basically they are going back on themselves, because i thought the 3 year warranty starts now.

Not from the purchase date of teh Xbox.

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 Post subject:
 Post Posted: Fri Jul 06, 2007 11:06 am 
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Norman=GCHQ= wrote:
The bit that does make sense is they say that, you have 3 years warranty and the program is in place now. Yet i purchased mine in December last year. That means i got 2years and 4 - 5 months left on warranty? Because it then says old or new consoles will be covered by this from the buy date.

Now maybe i've mis interpreted the letter, or basically they are going back on themselves, because i thought the 3 year warranty starts now.

Not from the purchase date of teh Xbox.



Quote:
If a customer has an issue indicated by the three flashing red lights, Microsoft will repair the console free of charge—including shipping—for three years from the console’s purchase date.

starts when they tell it to start.
for you, you have 2 years 5 months on your waranty. Still laods of time 8)

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 Post subject:
 Post Posted: Fri Jul 06, 2007 1:16 pm 
lol, this is a product recall dressed up as a kind extension of warranty :D

not knocking it.....just clever way of doing it 8)


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 Post subject:
 Post Posted: Sat Jul 28, 2007 12:29 am 
Great for me....mine is working fine now, but sods law come October, it would have burst into flames.

I was planning to send it back working just to get it replaced.


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 Post subject:
 Post Posted: Sat Jul 28, 2007 11:41 am 
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good new since i've already had one go and break on me

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