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elbow=GCHQ=
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Post subject: Dead pixels  Posted: Mon Jun 12, 2006 5:11 pm |
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| Comin' outta Gallifrey |
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Joined: Mon Aug 01, 2005 9:44 pm
Posts: 7821
Location: banging with enamor
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Bought a nice shiney new LG1740PQ from scan, plugged it into my laptop (vga) and urgh theres four dead (black on every colour) pixels.
Sent it back to scan, they say only one dead red pixel.
What do i do now?
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“There are some people in this world who don’t love their fellow man, and I HATE people like that!”
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GeneralPublic=GCHQ=
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Post subject: Posted: Mon Jun 12, 2006 5:23 pm |
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| Saints ftw!! |
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Joined: Fri Apr 23, 2004 6:22 pm
Posts: 7877
Location: /dev/null
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when did you buy it - you have 7 working days from delivery in which you can just cancel the order.
The monitor may well be within the manufacturers specification for pixel faults, and you'll be stuck with it otherwise.
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Last edited by GeneralPublic=GCHQ= on Mon Jun 12, 2006 5:25 pm, edited 1 time in total.
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Myx
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Post subject: Posted: Mon Jun 12, 2006 5:24 pm |
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Well, I think most warranties only cover after 6 dead pixels anyway 
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GeneralPublic=GCHQ=
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Post subject: Posted: Mon Jun 12, 2006 5:27 pm |
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| Saints ftw!! |
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Joined: Fri Apr 23, 2004 6:22 pm
Posts: 7877
Location: /dev/null
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it's usually an unpublished specification, the screen is zoned into various areas, each zone is allowed a certain number of black/white pixels.
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elbow=GCHQ=
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Post subject: Posted: Mon Jun 12, 2006 5:27 pm |
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| Comin' outta Gallifrey |
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Joined: Mon Aug 01, 2005 9:44 pm
Posts: 7821
Location: banging with enamor
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Got it last Friday
LG Policy
Quote: 1. If there is one dead pixel in the very centre of the screen 2. If there are two dead pixels within 2cm of each other 3. If there are more than four dead pixels in the screen Mine qulifies under number 2 Scan policy Quote: LCD and allowing for 2 malfunctioning pixels per million pixels.
Native Resolution No. of Pixels No. of Million Pixels Allowable Defects
1024 x 768 786,432 0.79 2
1280 x 1024 1,310,720 1.31 3
1600 x 1200 1,920,000 1.92 4
2048 x 1536 3,145,728 3.15 6
I have 4 fully dead pixels
Btw, 1280*1024 monitro
_________________
“There are some people in this world who don’t love their fellow man, and I HATE people like that!”
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Myx
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Post subject: Posted: Mon Jun 12, 2006 5:29 pm |
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Don't let them screw you over. Maybe they ought to go to Specsavers 
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GeneralPublic=GCHQ=
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Post subject: Posted: Mon Jun 12, 2006 5:32 pm |
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| Saints ftw!! |
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Joined: Fri Apr 23, 2004 6:22 pm
Posts: 7877
Location: /dev/null
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Personally, I'd just return it for a refund, even with one dead pixel.
You can do this even if the goods are perfect, unless it was a business to business sale.
Even better if they paid to collect it first 
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Cybercon III
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Post subject: Posted: Mon Jun 12, 2006 11:57 pm |
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| The houseworks gone to pot! |
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Joined: Sun Feb 20, 2005 9:11 pm
Posts: 196
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Now, i've done this my self and seen it done three times....
With the monitor on...
flick the screen quite hard with the flat of your finger nail (where the dead pixel is)
Yes i didnt believe it either but ive seen it work 3 times on different monitors....
good luck
_________________ -- Don't bring a knife to a gun fight --
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PARABOLIC
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Post subject: Posted: Tue Jun 13, 2006 12:16 am |
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cybercon_iii wrote: Now, i've done this my self and seen it done three times....
With the monitor on...
flick the screen quite hard with the flat of your finger nail (where the dead pixel is)
Yes i didnt believe it either but ive seen it work 3 times on different monitors....
good luck
what does this achieve ? more dead pixels or reserrrect the dead one ?
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3of5
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Post subject: Posted: Tue Jun 13, 2006 6:00 am |
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<p@r@b01!c>=GCHQ= wrote: cybercon_iii wrote: Now, i've done this my self and seen it done three times....
With the monitor on...
flick the screen quite hard with the flat of your finger nail (where the dead pixel is)
Yes i didnt believe it either but ive seen it work 3 times on different monitors....
good luck what does this achieve ? more dead pixels or reserrrect the dead one ? clearly his nail is called jesus 
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elbow=GCHQ=
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Post subject: Posted: Tue Jun 13, 2006 8:48 am |
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| Comin' outta Gallifrey |
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Joined: Mon Aug 01, 2005 9:44 pm
Posts: 7821
Location: banging with enamor
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I'll probs just take it back of scan (on the basis that if i don't i'll get a factory refurbished one), and if it still doesn't work i'll return it to LG.
_________________
“There are some people in this world who don’t love their fellow man, and I HATE people like that!”
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elbow=GCHQ=
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Post subject: Posted: Tue Jun 13, 2006 9:26 am |
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| Comin' outta Gallifrey |
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Joined: Mon Aug 01, 2005 9:44 pm
Posts: 7821
Location: banging with enamor
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They want to charge me £35 now.....i may have to call someone grumpy in, i'm too polite to moan....=[
_________________
“There are some people in this world who don’t love their fellow man, and I HATE people like that!”
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3of5
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Post subject: Posted: Tue Jun 13, 2006 10:15 am |
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8ilbo o-iii<0 wrote: They want to charge me £35 now.....i may have to call someone grumpy in, i'm too polite to moan....=[
tell em to feck off and ask for a full refund and buy from somewhere else i.e komplett.co.uk and buy the same one as mine 
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wowyouareacow=GCHQ=
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Post subject: Posted: Tue Jun 13, 2006 11:26 am |
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| a norweigen silly curtain loving bitch |
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Joined: Thu Mar 04, 2004 1:35 pm
Posts: 4977
Location: Kath
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3of5 wrote: <p@r@b01!c>=GCHQ= wrote: cybercon_iii wrote: Now, i've done this my self and seen it done three times....
With the monitor on...
flick the screen quite hard with the flat of your finger nail (where the dead pixel is)
Yes i didnt believe it either but ive seen it work 3 times on different monitors....
good luck what does this achieve ? more dead pixels or reserrrect the dead one ? clearly his nail is called jesus pmsl hail jesus _________________  UBER Admin Follow it is I teh Diabetes man on TWITTERhttp://twitter.com/tehdiabetesman
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Arma
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Post subject: Posted: Tue Jun 13, 2006 1:27 pm |
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| PFY wannabe |
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Joined: Sun Jan 02, 2005 11:51 pm
Posts: 3295
Location: South, but not far south enough :/
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Surely your within your staturory rights to return the product for a full refund within a certain period of time? Scan are basts tho and will try and work you over :/
_________________ 
"I wish my lawn was emo, so it would cut itself...."
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