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Mike=GCHQ=
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Post subject: dads pc has bsod problem  Posted: Sat Oct 17, 2009 12:38 pm |
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| Legal Pidgeon |
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Joined: Sat Apr 17, 2004 11:47 am
Posts: 7844
Location: Manchester
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he has the following message when we turn the pc on...
0x0000000A (0xE1AA4008, 0x000000FF, 0x00000001, 0x8060ECB8)
windows xp...
dell xps210
any thoughts? probably hardware failure in some respect? (PSU, mobo?)
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Last edited by Mike=GCHQ= on Sat Oct 17, 2009 5:41 pm, edited 2 times in total.
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Mike=GCHQ=
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Post subject: Re: dads pc has bsod problem Posted: Sat Oct 17, 2009 1:01 pm |
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| Legal Pidgeon |
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Joined: Sat Apr 17, 2004 11:47 am
Posts: 7844
Location: Manchester
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quick update.
I just tried to stick in a windows boot disc
it got as far as loading stuff (first 2-3 minutes of stuff it usually does)
then without any input at all... same BSOD... so that suggests to me its hardware..
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Mike=GCHQ=
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Post subject: Re: dads pc has bsod problem Posted: Sat Oct 17, 2009 4:44 pm |
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| Legal Pidgeon |
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Joined: Sat Apr 17, 2004 11:47 am
Posts: 7844
Location: Manchester
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erm managed to unlock case.... ran memtest from ubuntu boot disc and it didn't report any memory errors......if memtest is reporting no errors is it pointless to reseat ram?
I did notice that from the boot menu.... it said something like "system does not support installed processor" - is this a sign of a problem with processor??
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Mike=GCHQ=
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Post subject: Re: dads pc has bsod problem Posted: Sat Oct 17, 2009 5:40 pm |
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| Legal Pidgeon |
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Joined: Sat Apr 17, 2004 11:47 am
Posts: 7844
Location: Manchester
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I just put his HDD in my pc....
I just copied all his personal files to the external HDD as backup...
so .. his HDD is fine......
next step?
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Caspius=GCHQ=
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Post subject: Re: dads pc has bsod problem Posted: Wed Oct 21, 2009 12:30 am |
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| The Groundkeeper |
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Joined: Fri Mar 26, 2004 7:59 pm
Posts: 6056
Location: UK
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Corrupt driver, won't it go into safe mode?
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Mike=GCHQ=
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Post subject: Re: dads pc has bsod problem Posted: Wed Oct 21, 2009 10:08 pm |
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| Legal Pidgeon |
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Joined: Sat Apr 17, 2004 11:47 am
Posts: 7844
Location: Manchester
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virtually sorted it now - wouldnt load in safe mode no...
had to take it to a technician who charged £40 to get it working
he said he had to use command lines in recovery console to repair it...
Its back working at home...
also of the opinion that a virus (worm) modified some system drivers / files that were causing the bsod.... but impossible to be sure...
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