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Scorchedbee =GCHQ=
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Post subject: Re: scan.co.uk  Posted: Fri Sep 23, 2011 4:36 pm |
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| I Burn Insects |
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Joined: Sat May 01, 2004 11:13 pm
Posts: 2133
Location: Grimsby - At home
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ill stick to overclockers and aria i think never had a problem there
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GeneralPublic=GCHQ=
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Post subject: Re: scan.co.uk Posted: Fri Sep 23, 2011 9:34 pm |
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| Saints ftw!! |
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Joined: Fri Apr 23, 2004 6:22 pm
Posts: 7877
Location: /dev/null
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Distance selling regs. should save you  They are one of the reasons we don't sell to the public...
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Caspius=GCHQ=
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Post subject: Re: scan.co.uk Posted: Fri Oct 07, 2011 9:39 pm |
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| The Groundkeeper |
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Joined: Fri Mar 26, 2004 7:59 pm
Posts: 6056
Location: UK
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happyslappy wrote: another paki shop I actually used to get my IT gear from there - until you called them scam.co.uk, a long time ago, and I never went there again.  _________________ 
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Scorchedbee =GCHQ=
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Post subject: Re: scan.co.uk Posted: Sat Oct 15, 2011 10:52 pm |
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| I Burn Insects |
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Joined: Sat May 01, 2004 11:13 pm
Posts: 2133
Location: Grimsby - At home
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*update*
Letters have been ignored, no ssd back to me. So does this mean they have basically stolen my ssd?!!!!
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Scorchedbee =GCHQ=
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Post subject: Re: scan.co.uk Posted: Wed Nov 16, 2011 8:43 am |
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| I Burn Insects |
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Joined: Sat May 01, 2004 11:13 pm
Posts: 2133
Location: Grimsby - At home
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they just sent me an email Quote: Mark Clark,
Despite a notification email being sent to you on 23/09/11, our records show we are still waiting for a NFF payment.
This payment is charged for returning the No Fault Found 60GB CSSD-V60GB2 NOVA SERIES 2 back to you.
Please reply to this letter immediately and no later than 25/11/11 with your payment details so we may clear your outstanding RMA.
Failure to do so will result in your goods being disposed of, without any further notification.
Please reply to this email at your earliest convenience to resolve the situation.
Rena
Scan Computers
The set of characters in the subject uniquely identifies your query. When replying to this email please ensure that these characters remain unaltered.
This message is entirely the creation of its author in his or her personal capacity and any views expressed in this message are the views of that author. Accordingly, Scan Computers Intl Ltd shall not be nor become liable in any way, whether contractually, tortuously or otherwise, in respect of anything stated or depicted in this message. Please also note that this message shall not constitute an offer or an acceptance or be legally binding upon Scan Computers Intl Ltd in any way. what on earth should i email back, i want my ssd but im not paying £45 in total to get it back! _________________
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nicey=GCHQ=
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Post subject: Re: scan.co.uk Posted: Wed Nov 16, 2011 9:26 am |
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| it is I! Diabetes man! |
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Joined: Wed Mar 03, 2004 1:15 pm
Posts: 14174
Location: anywhere but nowhere
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cheeky twats.
_________________   Went to a zoo, they only had one animal there, a dog............. It was a shitzu.... I’z leakin… bring amberlamps
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happyslappy
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Post subject: Re: scan.co.uk Posted: Wed Nov 16, 2011 9:40 am |
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| that was a stupid comment btw |
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Joined: Wed Mar 03, 2004 12:40 pm
Posts: 109345
Location: manchester
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ppaaakkkkkiiiiiiiiissssssss
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Scorchedbee =GCHQ=
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Post subject: Re: scan.co.uk Posted: Wed Nov 16, 2011 10:51 pm |
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| I Burn Insects |
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Joined: Sat May 01, 2004 11:13 pm
Posts: 2133
Location: Grimsby - At home
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anyone good at this? any idea what to put to them?
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And
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Post subject: Re: scan.co.uk Posted: Thu Nov 17, 2011 9:28 am |
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| Bow down to the master |
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Joined: Thu Mar 04, 2004 11:22 pm
Posts: 2036
Location: U will know.. when I kill u
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Here in Denmark it's allowed for the reseller to destroy the item if the consumer dont want it back and the item has been waiting for more than 3 months for the consumer to pick it up/return.
A lot of the rules are the same so you probably have that rule in UK as well.
If the drive is less than 6 months old the reseller has to prove that the item is faulty (not you who has to prove anything).
Ask them to send proof that the drive infact work incase they haven't already done that. And tell them they are not allowed to dispose of the product yet as you have contacted Corsair and are waiting for their reply.
The law here makes it up to the consumer to choose if he want to go direct to the company that produced the product (Corsair) or the reseller that sold it. Your rules are most likely the same. Since you already chose Scan you can't really force Corsair to test it. BUT If I was you I would write Corsair today and explain that you have already tested the the drive on three different motherboards and that you feel Scan is trying to scam you. Ask them if they have had any SSD's returned with that kind of fault on SSD drives before and if they can assist you on the matter since you are sure the drive is faulty.
_________________  .................................. FYI: Donald Duck = Anders And (in Danish) 
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GeneralPublic=GCHQ=
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Post subject: Re: scan.co.uk Posted: Thu Nov 17, 2011 2:09 pm |
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| Saints ftw!! |
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Joined: Fri Apr 23, 2004 6:22 pm
Posts: 7877
Location: /dev/null
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Offer them a tenner, as that's whats their T&C's actually state. "Insofar as it may be established that there was no defect in the goods at the point of delivery to you, we reserve the right to charge you �10 as a contribution towards the cost of inspecting and testing the goods."
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Scorchedbee =GCHQ=
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Post subject: Re: scan.co.uk Posted: Thu Nov 17, 2011 8:12 pm |
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| I Burn Insects |
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Joined: Sat May 01, 2004 11:13 pm
Posts: 2133
Location: Grimsby - At home
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i'll do that, least ill get it back.... even if it doesnt work haha
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Scorchedbee =GCHQ=
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Post subject: Re: scan.co.uk Posted: Thu Nov 17, 2011 8:26 pm |
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| I Burn Insects |
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Joined: Sat May 01, 2004 11:13 pm
Posts: 2133
Location: Grimsby - At home
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my response Quote: To whom it may concern, i refuse to pay the £35 quoted to return the device, for starters in "your code" on your site ( http://www.scan.co.uk/terms.aspx) it states -Insofar as it may be established that there was no defect in the goods at the point of delivery to you, we reserve the right to charge you �10 as a contribution towards the cost of inspecting and testing the goods. In any case where it is established that there was no defect in the goods at the point of delivery to you I tested the device on three different motherboards, a s775, lga1366 and a am2+ board, all worked with an ocz agility 2 ssd with good speeds (200+mbps). This drive gave readings of under 50mbps for write and under 20mbps for read on ALL boards the same results. I have sought advice from corsair themselves and on their own community forum where many people have similar issues with the Nova2 series. I don't feel i am asking too much to have the working drive sent to me, im not asking for a refund, im not asking for anything in excess to what im entitled too. I paid for a working drive and thats all i want. I look forward to your reply Mark Clark im no good at working these things really..... lets see what they say _________________
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happyslappy
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Post subject: Re: scan.co.uk Posted: Thu Nov 17, 2011 9:39 pm |
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| that was a stupid comment btw |
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Joined: Wed Mar 03, 2004 12:40 pm
Posts: 109345
Location: manchester
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dont forget to point out they are pakis
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Scorchedbee =GCHQ=
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Post subject: Re: scan.co.uk Posted: Thu Nov 17, 2011 9:56 pm |
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| I Burn Insects |
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Joined: Sat May 01, 2004 11:13 pm
Posts: 2133
Location: Grimsby - At home
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i dont think that will get my ssd back haha
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maddog-easytarget=GCHQ=
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Post subject: Re: scan.co.uk Posted: Fri Nov 18, 2011 3:01 am |
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| Apprentice bacon herder |
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Joined: Mon Jan 10, 2005 5:46 pm
Posts: 3346
Location: southampton
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Scorchedbee =GCHQ= wrote: i dont think that will get my ssd back haha would make u feel better though  though knowing ur luck itd turn out to be polish? or maybe just some other nationality XD _________________  Games: DC, CSS, BF2, Insurgency, Cod2, Cod4, Cod5, BFBC2, Surpreme Commander, Hidden Source, bfbc2/vietnam, Cod black ops, need for speeds (underground 1 and 2, prostreet, hot pursuit, most wanted), juiced 1 and 2, im sure theres more...
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